Hello and welcome to my blog!
I am currently a student at the University of Huddersfield studying Events Management, and one of the modules that I am studying is Consumer Behaviour & Experiential Marketing. Part of the module I am required to comment on current affairs within this subject.
So please take a look at my blog and feel free to comment your thoughts on them!
Enjoy reading!
In the previous post I wrote about was around the Monopoly
game at McDonald’s currently and I was left with a comment on my blog saying:
“Really interesting blog post! I Love the game and how
McDonalds use this within their products. Do you think the game could be
incorporated within the consumer experience when attending a McDonalds
restaurant in any way?”
Which got me thinking around ways McDonald’s could do this
and I have come up with a few recommendations on how consumer experience could
be created during this campaign in McDonald’s restaurants.
To add to the gamification that is already being used at
McDonald’s, each restaurant could include an interactive board which is used
only for Monopoly. On these boards each player could have their own username
which they can log in to when visiting the store, where they can add what
streets and properties they have gained from buying products at McDonald’s
(which can also be accessed from home). These boards, when not in use, could
also display different “players” boards and create a leader board of who has the
most streets and properties and display these throughout the store. This is
getting the consumers involved even more as it is turning it in to a game where
they will be wanting to beat each other to the top spot.
This game, through the interactive boards and from home,
could also create a platform for different players to discuss what streets and
properties they are needing and give a chance for players to swap properties
and streets, just like the real game of Monopoly. If someone has duplicates of
properties they may want to trade these with fellow players to gain something
that they have not gained yet, or even trade for one of their free products of
a Big Mac, Hash brown, etc.
Another recommendation for McDonald’s is the idea of
creating a scanner code on the Instant Cash Prize stickers. This could
encourage consumer interaction instore as well where consumers are able to scan
their Instant Cash Prize Stickers and see if they have won there and then. In
my opinion, this option will boost the consumer interaction as not a lot of
people who visit McDonald’s will have enough time to enter these codes manually
at home and will throw them away eventually, but by providing this platform
that is quick and effective, may encourage this interaction and a bigger idea
around gamification.
What do you think to these recommendations? Do you have any
of your own? Please comment, I would love to hear your opinions.
I don’t know about you but I love it when McDonald's brings
back the Monopoly game on their products! There's something about peeling off a
sticker to see if you have won a free Big Mac, Soft Drink, the Street that
you've been waiting for or (if you are very lucky, a brand new car - sadly I
haven't been that lucky yet) that excites a lot of people.
This is a form of the marketing theory Gamification/Advergaming
which is becoming a big trend amongst businesses as a way of marketing their
products to consumers. This marketing technique is when there is a mix between
interactive advertisement and online games.
"The Fast-Dealing Property Trading Game", Monopoly,
is a much loved family game in the UK, created in United States in 1930s and is
a game all about property and economy, where you buy and sell land to develop
on it to become the “richest” player.
And McDonald’s have used this game as a way of creating Gamification with
their products.
So if you are not familiar with what McDonald’s do in
‘monopoly season’ they provide stickers on a collection of their products, and
how many chances you have depends on the size of your meal (small, medium &
large). Each of these stickers see a chance to win an prize, which includes, a
code that gives you a chance to win a cash prize, a property on the monopoly
ladder, vouchers, or an instant win - which can include a free product from
McDonald’s or even a bigger prize such as new TV, a new car or even a cash
prize.
McDonald’s have used Gamification in this movement by
creating consumer interaction by providing the consumer with a code where they
are directed to go to McDonald's website to enter it and see if they have won.
Keeping in with the monopoly theme McDonald's gives the consumer the option to
choose which Monopoly character they want to be. This is creating a game of
monopoly for the consumer online.
The website that the consumers are directed
to for entering their code online to find out if they are a winner is the
McDonald’s website. However it is not a direct link, once they enter the
website address they are faced with the homepage of McDonald’s which is full of
monopoly related material however there are other links that the consumer can a
click on, for example “What Is In Our Products & Food Quality”. By doing
this they will be hope that the consumer is distracted by the other links and
views these before what they came to do first (the monopoly code). This information
that they will be viewing will educate their consumers in to knowing more about
the brand, their values and what they are currently doing.
The aim of the game is just like Monopoly, you are trying to
collect as many streets as possible until you have all of one colour, then you
win a prize. Starting with the Brown properties being the least special prize
which is a Meal from McDonald’s, which are easier to win, working up to the big
prize of a £100,000 Cash Prize.
With McDonalds pairing up with Monopoly it creates brand
awareness for Monopoly as well. Monopoly can be related to culture within the
UK as it is considered as a “ritual” to some families who like to play this
game with their families during holidays such as birthdays and Christmas. Rituals
are considered to be repeated periodically and Monopoly is a ritual artefact
(Soloman, 2010) and can be considered as a something of importance to some
families, especially at times of family get-togethers which will bring in some
consumers to McDonald’s. As they value Monopoly so they will go to McDonalds as
there is a link between this and the game.
This relates to how McDonald’s have also used the Monopoly
product to create Nostalgia to evoke emotions. Due to Monopoly being something
that is related to family get-togethers, it is also links to Nostalgia with
consumers who used to play this when they were younger. This could be a
potential marketing technique for McDonalds to appeal to an older target
market, who typically do not go to McDonalds. Soloman (2010) suggests that research
has shown that peoples are appealed to products that are influenced by what was
once popular during parts of their youth. As McDonald’s typical audience are “A
parent with two children, Children, A Business Customer or Teenagers” (Marketing at McDonald's, 2016) they are using Monopoly to
create Nostalgia with elderly people to create an appeal around McDonald’s for
them to come and eat their products.
Monopoly has also created different versions of the game,
for example, the London Edition, there is also an addition of the town where I
come from, Weymouth. This relates to using culture to market new products,
monopoly have identified that they are able to make the game more personal to
the consumer by creating the game around places they come from.
Please leave your comments on the McDonald's Monopoly campaign and your thoughts, I am very interested to know what you think!
References
Soloman, M. (2010). Consumer
behavior. [S.l.]: Pearson Education.
Marketing at McDonald's. (2016). 1st
ed. [ebook] McDonalds. Available at:
http://www.mcdonalds.co.uk/content/dam/McDonaldsUK/People/Schools-and-students/mcd_marketing.pdf
[Accessed 22 Mar. 2016].
This week, for the lead up to Easter, Cadbury have launched
their Easter Campaign “Bunny’s been Busy” and part of their campaign they have
placed 3 large purple coloured eggs in the Loch Ness.
In marketing, culture is used to market products and
services by using Myths and Rituals of a culture and Cadbury has done this with
using a myth. A myth is considered a “story with symbolic elements that
represents a culture’s ideals” (Soloman, 2010).
In the United Kingdom there is a myth around the Loch Ness
in Scotland and there is supposedly a monster that lives in the Loch called “Nessie
the Loch Ness Monster”. The monster has been “cited” in the Loch with a
photograph of the monster appearing out of the Loch in 1934 when the myth was
said to be most popular.
In Scotland, a lot of postcards, tea towels, keyrings,
magnets and many more souvenir type gifts have been made with a cartoon image
of this mythical creature on them. Cadbury has now taken an interest in to this
mythical creature by dropping these 3 purple coloured eggs in to the Loch. The
three eggs symbolises the monster coming out of the Loch.
By using a myth that many people have emotions and feelings
towards will give an interest to finding out
more about this campaign that they
are holding. Although not a lot of people will probably still believe in this
myth, it is something that small children will find fascinating and get excited
about seeing a monster. By using this myth Cadbury are able to get attention
from parents with children and it is something to take them to see and at the
same time raising awareness around the activities they will be holding over
Easter.
References
Soloman, M. (2010). Consumer
behavior. [S.l.]: Pearson Education.